Privacy Policy

How we collect, use, and protect your information

Last Updated: August 2026

Introduction

At ACC Facility Services, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or estimate
  • Contact us for support or inquiries

This information may include: name, email address, phone number, and any details you include in your message.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing behavior and interaction with our website.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes or services you request
  • Communicate with you about your project and our services
  • Provide customer support
  • Improve our website and services
  • Detect and prevent fraud or unauthorized activities
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that help us operate our business, such as hosting, email, and analytics providers
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • Legal Requirements: When required by law or to protect our rights and safety

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal information
  • Correct or update your personal information
  • Request deletion of your personal information
  • Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (including analytics tools such as Google Analytics) to understand activity on our website and hold certain information. You can set your browser to refuse cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

ACC Facility Services
Email: kelvin@accfservices.com
Or visit our contact page.